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Training at Gaucho

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Gaucho provides all of it’s employees with extensive in house training and will also fund external, industry recognised qualifications for it’s employees.

In house training

Leadership training

For all levels of managers to understand and develop individual leadership styles, learn how to manage others and inspire motivation, trust and team building.

Train-to-train course

For all aspiring trainers who want to participate in our academy. A practical course full of role-play, group exercises, brainstorming and trainer techniques to inspire future stars of Gaucho.

English or Spanish as a foreign language

An introduction to conversational language and basic communication, these courses are run by members of our teams, so they’re practical and useful for life in our restaurants.

Briefing skills

For department leaders, senior staff and managers. Explore presentation skills, impact and articulation, influence and motivation techniques.

Appraisal skills

To help our managers understand how to get the best out of our staff and help all employees plan and measure their progress.

Guest care & body language

An interactive look at presence and presentation, communication and elegance. Focusing on how to deliver truly inspiring world-class service

Finance management

Comprehensive modular training for productivity and wage control, business management, driving sales and profit delivery.

Qualifications        

Wine and Spirit Education Trust (WSET) courses

Perfect for wine enthusiasts, these courses are ideal for those looking for a detailed and structured wine education. WSET courses are the backbone of the wine industry in the UK and are internationally recognised.

WSET Level 2

The focus of this course is ‘looking behind the label’. It offers a broad understanding of the wine regions of the world, demonstrates tasting techniques and introduces the key styles of spirits. Holders of the award should be able to read a label from any wine or spirit, and understand the basic style behind the label – so when you are out at dinner, the wine list should make sense.

WSET Level 3

Building on the Level 2 award, this course gives a more in-depth understanding of the wine regions of the world. A solid grounding in growing, making and tasting wine, participants will learn about the key spirits and liqueurs of the world, including production and tasting.

Food safety

Food Hygiene & Safety Level 2

This course has been designed to help anyone who handles, prepares or serves food in the catering industry understand their legal responsibilities at work. Participants will learn about the key aspects of food hygiene practice and know how to minimise food safety hazards. This is a nationally recognised qualification.

 Food Hygiene & Safety Level 3 – management

The role of the manager is critical. They must be well-trained to establish the very best principles of food safety in the workplace, instruct their own staff in the correct practical methods and oversee the required monitoring and recording systems. This is a nationally recognised qualification in the catering industry.

First aid at work

This course is aimed at people working, or preparing to work, in an industry identified as low risk. First aid is the responsibility of everybody in a working environment. The topics covered in the course are important to maintaining good practice, so that injuries and ill health are always dealt with safely, promptly and effectively.

Licensing

British Institute of Innkeeping Awarding Body (BIIAB) Level 2 award for personal license holders

This APLH course and qualification acts as a safeguard for the premises licence, as it strengthens the defence of due diligence where prosecutions may affect a company’s continued operations. Course participants have to demonstrate key knowledge on the Licensing Act of 2003 and the core licensing issues, in order to pass the APLH exam. The personal licence course is essential for anyone assuming the position of designated premises supervisor (DPS). A DPS must hold a personal licence.

National Vocational Qualification (NVQ)

The NVQ is a work-based qualification which recognises the skills and knowledge a person needs to do a job. The candidate must demonstrate their competency in their chosen role or career path. This is a nationally recognised qualification and can be gained while you are working at Gaucho.

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